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IT Support Solutions

A Heliocentrix IT department as part of your organisation

Our IT support service is fast, flexible and reliable.

We take a multi-tiered approach to support your business that is tailor-made for your needs.  We offer a comprehensive service covering remote support, on-site support, technical consultancy and training.

We provide an affordable support solution for lone workers, start-ups, teleworkers and up to a 50 desktop multi-site environment.

We speak your language

With over a decade of experience providing IT support and solutions to our clients, we have seen and resolved the majority of problems you can imagine facing. We always speak to you in language you can easily understand, whether you are dealing with a logistical headache needing an innovative business solution or organising the implementation of new technology. We will guide you every step of the way.

 Our on-site support includes:

  • Server, desktop and laptop maintenance
  • Support for all standard Microsoft operating systems
  • SQL server and exchange support
  • Installation and set-up of new equipment
  • Installation of routers and switches
  • Remote monitoring of servers and desktops

On-site support covers the following areas in the South East:

  • Tunbridge Wells
  • Tonbridge
  • Sevenoaks
  • Orpington
  • Paddock Wood
  • Maidstone

Remote support can be provided to you wherever you are.

Flexible Support Options

'PAY-AS-YOU-GO' Support:

  • Onsite or remote support

  • Minimum 1 hour charge (Time thereafter charged in 30 minute increments)

  • Additional costs for onsite support are applicable if travel distance from our Tonbridge, Kent based offices exceeds 30 miles


  • Available on request

Contact us to discuss bespoke ongoing/contract support plans, tailored specifically to meet the needs of your business. Modified hourly rates and variable inclusive support hours available.

A trusted IT support provider is a critical business decision.

We would be happy to help

Contact: 01732 600 170