Managed IT Support

A trusted IT support provider is critical in our modern world. We are that provider.

What we do for you

Our IT Support service is fast, flexible and reliable. Giving you all the benefits of a personal support department, without the overheads.
We take a four-tiered approach to support that includes: remote support, on-site support, technical consultancy and training. These services can be mixed and deployed as necessary. We can provide affordable support solutions for lone workers, start-ups, teleworkers and up to a 50 desktop multisite environment. Our expertise covers:
  • Server, Desktop and Laptop Maintenance
  • Support for all standard Microsoft Operating Systems
  • SQL Server and Exchange Support
  • Installation and Set-Up of new Equipment
  • Installation of Routers and Switches
  • Remote Monitoring of Servers and Desktops
We can provide on-site support across the South East and Kent including:
  • Tunbridge Wells
  • Tonbridge
  • Sevenoaks
  • Orpington
  • Paddock Wood
  • Maidstone
Remote support can be provided to you wherever your location via LogMeIn for quick fixes or troubleshooting.

Why Trust Us?

We have been providing IT support and solutions to our clients for 7 years, John has worked in IT support for almost 11 years. In that time we have seen and resolved the majority of problems you can imagine facing. We are quick, professional and most importantly, personable. If possible we will always talk you through (in plain English) exactly what we are doing. To make sure you are aware of how to resolve issues yourself in the future or use any new technology we may need to implement. Our team consists of both employed and contracted people which means we can cover a variety of different issues.  We all have plenty of experience which means you will always be in safe hands. Our clients depend on us for our continued support and business solutions. As with any service, it’s important to know what to expect, that’s why we have written a customer charter.
250+ Users Microsoft Partner

How to Engage us for your Support

‘Pay-as-you-go’ Support:

  • Onsite or Remote Support
  • Minimum 1 hour charge (Time thereafter charged in 30 minute increments)
  • Additional costs for Onsite Support are applicable if travel distance from our Tonbridge, Kent based offices exceeds 30 miles
 

Ongoing/Contract Support:

  • Available on request
Contact us to discuss bespoke Ongoing/Contract Support plans, tailored specifically to meet the needs of your business. Modified hourly rates and variable inclusive support hours available.

What Next?

We’d love to have a free no obligation chat to discuss how our support services can get your business back on track. To request a call back please contact us

Alternatively you can arrange a free consultation by calling us on 01732 600 170.