Telcomunications

Is it time to have a proper telecoms conversation?

  • Telecoms solutions provided to you by true IT professionals
  • Protect your key business assets with resilient phone and network solutions and a gold plated customer support experience
  • Full suite of 21st century telecoms products that can be tailored to your every business need
  • 24 x 7 x 365 customer support desk as standard and 4 hour SLA options
  • No obligation consultancy service and free IT health check
  • Hosting, Infrastructure and Desktop support options also available
Call us today on 01732600170

Fix Line Services

A growing number of businesses in the South East trust Heliocentrix for their critical voice services – we directly access the largest network carriers of fixed-line services and voice minutes in the UK. Having direct access from our own network means we can also react faster to your needs. It’s easy to save money on your business phone costs. Simply make the hassle-free switch and start saving immediately by making all your calls, at significantly lower cost, through Heliocentrix.

Why switch to Heliocentrix?

  • Business line rental and call charges much lower than BT
  • No obligation consultancy service and free IT health check
  • Tailored, competitive, flexible tariffs tailored to your phone use
  • Keep existing phone numbers
  • Easy to move– no site visits, no hassle
  • One bill for all calls and line rental
  • One point of contact
  • 24x7x365 customer support to all clients and 4 hour SLA options

Can I keep my existing phone number?

Yes. Contact us and we’ll switch you onto our network so your calls are routed automatically. No need to dial any prefix numbers or install special equipment.

How quick is the transfer process?

We can transfer your existing lines and calls to Heliocentrix within 10 working days. We’d love to do it quicker for you, but this is an Ofcom regulated timeframe that we can’t change.

How much can I save on my phone bill?

You could be saving as much as 35% on your phone and line charges and some businesses make even greater savings. To see how we compare, call 01732 600170 or send your existing phone bill to sales@heliocentrix.co.uk

Can I move to VOIP?

Yes you probably can but it does not always make sense. We will do a full audit of your business requirements, consider all of the options and recommend the right solution.

Heliocentrix Connectivity

Our family of high speed data services connects your business directly to national layer 2 network and to the internet. We can meet all your growing bandwidth needs while letting you take full advantage of everything cloud-based services have to offer. Heliocentrix provides multiple connectivity options from its very own layer 2 network offering true business connectivity from the UK tier one providers. We won’t just sell you a broadband, we will find a resilient connectivity solution to suit your business needs. Any interested residential users will not be disappointed.  
Basic Premium Ultimate
Max Speed Data Connectivity VOIP Optimised VOIP & Data optimised
Down Up 30GB Usage Unlimited general use Annex M 24bm/2mb 100GB Optimised & Unlimited general use Annex M 24mb/2mb 100GB Optimised & Unlimited general use Annex M 24mb/2mb
ADSL BROADBAND 24M 1M £11pcm £15pcm £22pcm £22pcm £29pcm £22pcm £29pcm
FTTC BROADBAND 40M 2M £17pcm £26pcm
40M 10M £19pcm £28pcm   £34pcm   £39pcm
80M 20M £21pcm £32pcm   £36pcm   £42pcm

Prices exclude VAT | Wires only services | Free service migration | Connection charges may apply | Ask for Ethernet and Leased Line Services

 

I can buy cheaper broadband?

Yes perhaps you can but at the end of the day you get what you pay for. Most businesses are heavily reliant on their data connectivity and are heavily under invested in this technology and suffer service degradation. We are here to help you unharness your business, your staff and your clients.

24 x 7 customer support 365 days a year

Our customer services team is available to support you around the clock every day of the year. Where your data connectivity is mission critical additional 4 hour care packages are available for £12 per month.

Turbo charge your office communications with SIP & VOIP

Highly reliable SIP TRUNK, NUMBER SERVICES fully integrated with our own cloud hosted 3CX hosted voice platform. Our team are on hand to advise on number porting processes, lead times, SIP trunk configuration and pricing, working closely with the provisioning and support teams to deliver a positive transition to IP. Our SIP trunk product delivers incredible performance at an unbeatable price. You get ISDN-grade call quality and reliability, alongside all of the benefits of a modern VoIP service.

SIP Trunk & Hosted PBX Combined

SIP & Hosted PBX Rental £12.50 per Voice Channel per month
DDI’s Included free of charge, set up and porting charges supply
# Portability Numbers can be ported in from BT, Virgin Media and many other providers for number continuity
International 5000 city codes to choose from across the glob providing a virtual international presence
New VOIP # Take new geographic numbers from an UK area code plus 0800, 0845 and 03 are also available
Call Charges UK landline calls just 2ppm and mobiles ppm
Heliocentrix also has complimentary services from fast IP connections, secure VoIP optimized broadband, wholesale line rental and fax services which ensure the customer’s migration to SIP is 100% EFFECTIVE.

Evolve your communications with HelioPBX

HelioPBX for Windows is a software based PBX that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the inflated cost and management headaches of an ‘old style’ PBX

Halve your Telephone Bill and Increase Sales

With HelioPBX, companies can reduce their telephone costs by up to 80%, by leveraging SIP trunks, WebRTC, free calling to remote extensions and offices and reducing the number of fixed telephony lines. With the CRM integration (???), agents get a customer name rather than a number.
  • Save on call costs by lowering mobile & customer service number bills
  • Easily add and remove extensions – no per user license
  • Know who’s calling with CRM integration – increase customer satisfaction
  • Leverage existing hardware, wiring and low cost open standard hardware

Easy Installation and Management

HelioPBX is easily installed and managed by Windows IT administrators without the need for special telecom or Linux skills. It’s preconfigured to work with popular IP Phones, VoIP Gateways and SIP trunks saving you the hassle of having to configure and manage these devices.
  • No need for extensive telecom knowledge or training
  • Open Standards – Vendor independent
  • Central Control from the HelioPBX Management Console
  • Choose from popular IP Phones, VoIP Gateways, SIP Trunks

Take your Extension Anywhere

HelioPBX includes soft clients for smart phones and Mac or Windows laptops that allow users to use their office extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.
  • Take your extension everywhere you go
  • All calls are free of charge – slash your mobile phone bills
  • Increase productivity – work from anywhere
  • One number – Don’t give out your personal mobile number
And best of all HelioPBX software is provided free of charge with any SIP service provided by Heliocentrix.