Telecommunications - Heliocentrix

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Business Telecommunications

Why Heliocentrix?

We can provide you with a telecoms solution led by true IT professionals. Let us protect your key business assets with resilient phone and network solutions and a gold plated customer support experience.  We’ll give you a full suite of 21st century telecoms products, tailored to your every business need.  Our 24 x 7 x 365 customer support desk is included as standard as well as 4 hour Service Level Agreement options. Hosting, infrastructure and desktop support options also available along with a no obligation consultancy service and a free IT health check.

Fixed-line Services

A growing number of businesses in the South East  trust Heliocentrix for their critical voice services.  We directly access the largest network carriers of fixed-line services and voice minutes in the UK. Having direct access from our own network means we can also react faster to your needs.

It’s a simple hassle-free switch allowing you to operate at a significantly lower price.

Why switch to Heliocentrix?

  • Business line rental and call charges much lower than BT
  • No obligation consultancy service and a free IT health check
  • Competitive, flexible tariffs tailored to your phone use
  • Keep existing phone numbers
  • Easy to move – no site visits, no hassle
  • One bill for all calls and line rental
  • Single point of contact
  • 24 x 7 x 365 customer support to all clients and 4 hour SLA options

Can I keep my existing phone number?

Of course. Contact us and we’ll switch you onto our network so your calls are routed automatically. No need to dial any prefix numbers or install special equipment.

How quick is the transfer proccess?

We can transfer your existing lines and calls to Heliocentrix within 10 working days and complying with Ofcom guidelines

 

How much can I save on my phone bill?

You could be saving as much as 35% on your phone and line charges and some businesses make even greater savings. To see how we compare, call 01732 600170 or send your existing phone bill to sales@heliocentrix.co.uk

 

Can I move to VOIP?

Yes but it does not always make sense. We will do a full audit of your business requirements, consider all of the options and recommend the right solution.

Heliocentrix Connectivity

We won't just sell you a broadband, we will find you a resilient connectivity solution.

 

Our family of high speed data services connects your business directly to national layer 2 network and to the internet. We can meet all your growing bandwidth needs while letting you take full advantage of everything cloud-based services have to offer.

Heliocentrix provides multiple connectivity options from its very own layer 2 network offering true business connectivity from the UK tier one providers.  If you are interested as  a residential user then you too will not be disappointed.

I can buy cheaper broadband

Perhaps you can, but most businesses rely on fast and reliable data connectivity and are often heavily under-invested in this technology and suffer with poor service. We are here to help you run a smarter business.

24 x 7 Customer Support 365 days a year

Our customer services team is available to support you around the clock, every day of the year where your data connectivity is mission-critical.

We Need to Talk

Get in touch to see how we can help

Contact: 01732 600 170

Turbo Charge Your Office Communications With
SIP & VOIP

 

Highly reliable SIP TRUNK, NUMBER SERVICES fully integrated with our own cloud hosted 3CX hosted voice platform. Our team are on hand to advise on number porting processes, lead times, SIP trunk configuration and pricing, working closely with the provisioning and support teams to deliver a positive transition to IP. Our SIP trunk product delivers incredible performance at an unbeatable price. You get ISDN-grade call quality and reliability, alongside all of the benefits of a modern VoIP service.

 

SIP Trunk & Hosted PBX Combined


DDI's Included free of charge, set up and porting charges supply
# Portability Numbers can be ported in from BT, Virgin Media and many other providers for number continuity
International 5000 city codes to choose from across the glob providing a virtual international presence
New VOIP # Take new geographic numbers from an UK area code plus 0800, 0845 and 03 are also available

 

 

Heliocentrix also has complimentary services from fast IP connections, secure VoIP optimized broadband, wholesale line rental and fax services which ensure the customer’s migration to SIP is 100% EFFECTIVE.

Evolve Your Communications With HelioPBX

 

HelioPBX for Windows is a software based PBX that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the inflated cost and management headaches of an ‘old style’ PBX.

 

Halve your telephone bill and increase sales

 

With HelioPBX your company can reduce your telephone costs by up to 80%.   By leveraging SIP trunks, WebRTC, free calling to remote extensions and offices and reducing the number of fixed telephony lines this is possible. With CRM integration, agents get a customer name rather than a number.

  • Save on call costs by lowering mobile & customer service number bills
  • Easily add and remove extensions – no per user license
  • Know who’s calling with CRM integration – increase customer satisfaction
  • Leverage existing hardware, wiring and low cost open standard hardware

 

Easy Installation and Management

 

HelioPBX is easily installed and managed by Windows IT administrators without the need for special telecom or Linux skills. It’s preconfigured to work with popular IP Phones, VoIP Gateways and SIP trunks saving you the hassle of having to configure and manage these devices.

  • No need for extensive telecom knowledge or training
  • Open Standards – Vendor independent
  • Central Control from the HelioPBX Management Console
  • Choose from popular IP Phones, VoIP Gateways, SIP Trunks

 

Take your extensions anywhere

 

HelioPBX includes soft clients for smart phones and Mac or Windows laptops that allow users to use their office extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.

  • Take your extension everywhere you go
  • All calls are free of charge – slash your mobile phone bills
  • Increase productivity – work from anywhere
  • One number – Don’t give out your personal mobile number