Category: How to

How to close down Teams so it actually quits – and so you can open it up again afterwards.

Work more efficiently and keep your inbox clearer by using tasks to manage your emails.

Why you should archive emails in Outlook and how to find them afterwards.

Archiving your Outlook emails will reduce clutter and ensure that your email servers don’t get overloaded.

Using Outlook’s Automatic Replies feature to send out of office responses when you’re away.

If you don’t use Microsoft Exchange for your emails you can still set up out of office responses using rules.

Learn how to set up automatic email signatures in Microsoft Outlook, either server-side or client-side.

Read our guide on how to use the dictation services while writing Word documents and Outlook emails.

Are your emails going into recipients' spam folders? A simple SPF record fix could solve the problem.

How to use real-time, automatic subtitles in PowerPoint and open your presentation up to a wider audience.

If you are using Microsoft Teams for voice calling you may come across times when you need to Transfer a call to another user. This guide will quickly show you how do to that: In order to transfer a call, open the call that you are currently on and click the 3 dots near the […]

Set up Microsoft teams calls so they ring through your speakers, not your headset.

Apple have made it very easy to update your iPhone and to help with security they encourage users to have automatic updates enabled. Why do phones need updating? The obvious answer is that by updating software you gain access to new features. However, as well as new features the updates help protect you against known […]

Taking screenshots has always been a necessary processes on computers, right back to the early days of Windows 95. People often know that there is a way of doing it but forget which key it was to take a picture of the screen, even then if they did manage to take the screenshot then they […]

Many of us have opened a document we have saved as a PDF, having lost the original Word document, and thought “Ah, I wish I could edit this PDF!”. Traditionally PDF documents have required expensive software to edit. Adobe Acrobat (Standard or Professional), a popular choice, is over £150 per year. Is there another way? […]

Do you often find yourself dosing off in the morning waiting for Windows to finish installing updates? Stop! It doesn’t have to be this way. Active Hours While we of course encourage everyone to install Windows Updates, they are important for security & reliability, Windows 10 offers a feature called Active Hours. Active Hours allows […]

One of the common complaints I hear from people using Microsoft 365 is that their outlook is slow. There are a few things you can do that could speed up your Outlook, but by far the best improvements can come from reducing the number of folders. When using Office 365 or other Exchange based email […]

Remote Workforce is a remote connection tool similar to LogMeIn

Microsoft Teams adoption has grown dramatically over the last few months with more and more people working from home. It has meant that Microsoft have released more features and custom backgrounds is something people have been waiting for.

To recall and replace a message 1) In the folder pane on the left of the Outlook window, choose the Sent Items folder. 2) Open the message that you want to recall. You must double-click to open the message. Selecting the message so it appears in the reading pane won’t allow you to recall the message. 3) […]

1. Navigate to settings 2. Find Control Centre 3. Click on Customise Controls 4. Find Screen Recording on the list and select the green + button to add it to the panel, if you want to remove this, simply select the red – button 5. To use the recorder, on any page, swipe down from the top right hand […]

What are Hosts Files? Often when previewing a website before it goes live you may be required to trick your computer into thinking that a website is on a different server to where the live site is.  To do this you will need to edit the host file. Modifying Hosts Files For Windows 10 and […]

Use Microsoft Authenticator with Office 365 If your organization is using 2-step verification for Office 365, the easiest verification method to use is Microsoft Authenticator. It’s just one click instead of typing in a 6-digit code. And if you travel, you won’t incur roaming fees when you use it. Download and install Microsoft Authenticator app […]

App/system: Microsoft 365 (aka Office 365) Learn: How to set separate passwords for each app you use (eg Outlook) Skill level: Moderate Read time: 2 mins

Set up 2-step verification for Office 365 Once your admin enables your organization with 2-step verification (also called multi-factor authentication), you have to set up your account to use it. By setting up 2-step verification, you add an extra layer of security to your Office 365 account. You sign in with your password (step 1) […]

Multi-factor authentication (MFA) is a method of authentication that requires the use of more than one verification method and adds a second layer of security to user sign-ins and transactions. It works by requiring any two or more of the following verification methods: A randomly generated pass code A phone call A smart card (virtual […]

Installing Microsoft Teams If you do not already have Microsoft Teams on your mobile phone, please go to the app store and search “Microsoft Teams”. The app, with the below logo, is free to download: Once Microsoft Teams is installed, please open the app and sign in with your Office 365 credentials, which will be […]

Creating the Meeting/Call Microsoft Teams is a very powerful tool for conference calls. It can be used for internal conference calls without a license, but with the addition of an Audio Conferencing license, you can arrange meetings and add in external contacts to your calls. In order for a call to have a phone number […]