IT Support in Maidstone
Welcome to our Maidstone IT support hub.
Our customers in and around Maidstone rely on us to provide strategic IT solutions that are reliable and tailored to their needs. Whether you need rapid technical assistance, advanced cybersecurity solutions or IT management services designed to support your business growth, our local IT support team is here to help.
If you’re looking for a friendly team who enjoy using their expertise to help grow your business, you’ve found your trusted partner for all things IT in Maidstone.
Key Features
Transformative Business Solutions
IT solutions for local businesses that maximise your productivity and minimise disruption.
Easy to
Scale
The right technology, reliable systems and tailored support for now and your future aspirations.
Seamless
Security
World-class digital security for users, apps and email, plus back-up and recovery planning.
Microsoft 365
Specialists
Making sure you get the most from your M365 installation.
Approachable
Support
Providing friendly, jargon-free support remotely and in person, as needed
Business IT Support in Maidstone
Thriving local businesses are the heart of any town. Our friendly, expert team provides IT support in Maidstone that’s tailored to the needs and budget of each individual business customer.
Whether you need robust cloud systems, managed IT support, cybersecurity and disaster recovery, or bespoke applications, we’ll ensure they operate seamlessly, so your focus stays on growing your business.
It’s our business to have a deep understanding of the productivity challenges and IT needs of our Maidstone-based clients.
POWER YOUR BUSINESS GROWTH
Why choose Heliocentrix in Maidstone?
Budget Friendly
Future-Facing IT
Straightforward Support
Minimal Disruption
Productivity Focus
Expert Partnership
Our IT Support services in Maidstone
Our clients know they can expect reliable technology that powers business efficiency and productivity, leading to happy employees and business growth.
Enterprise level support for any kind of office, home or hybrid working arrangement, available in packages for any size of business. As a Microsoft Solutions Partner we can help you get the best from your M365 subscription.
Loss of data is crippling, therefore robust back up and disaster recovery is a must for all Maidstone businesses. With our cloud solutions, your business can be back up and running in hours, not weeks.
IT Security
Robust digital security depends on having suitable technical infrastructure in place, tailored to your business, alongside cyber awareness training for your employees.
Technology that integrates with your business processes exactly how you need it to, for maximum efficiency and productivity. CRM and case management systems are common areas for bespoke application development.
VoIP (Voice over Internet Protocol) uses your internet connection for calls, leading to cost savings and seamless integration with MS Team, allowing employees to make calls from their desktops, laptops or phones.
Kris Healey
” A fantastic company with a high level of expertise…their dedication, compassion and understanding is unparalleled.”
TELL US WHAT YOU NEED
IT Support FAQ
We support businesses of all sizes, in Maidstone, with
- Ongoing IT Support that’s tailored to their needs.
- Implementing and optimising Microsoft 365 for improved productivity.
- Cyber security to protect your business from malicious actors.
- Cloud back-up and disaster recovery for peace of mind about your data.
- VoIP services so employees can make calls from wherever they are.
- Bespoke business software to integrate perfectly with their systems.
Yes, we offer both. Most of our support is offered remotely, as this is usually the quickest way to resolve your IT challenges. We will also visit you on-site, in Maidstone, when you need us, or provide you with permanent in-house IT support.
Absolutely! We are a Microsoft Solutions Partner and our clients rely on us for expert implementation of Microsoft 365 that’s tailored to their needs and their budget. We specialise in creating solutions that make the most of your licence fee, while improving efficiency and productivity.
Yes, Heliocentrix is an IT support company that works with small and medium businesses based in Maidstone and the South East.
Yes, we can support your existing infrastructure. We’ll design our services to meet your business objectives and support your processes, rather than squeeze you into an ‘off the shelf’ solution.
Yes we can. We are an IT support company that specialises in supporting businesses of all shapes and sizes to implement cloud systems like SharePoint, MS365 to support efficient hybrid working and Cloud Back-Up systems for fast data recovery. We work with you to ensure you get the right level of data storage, so you’re neither paying too much nor leaving yourself open to a costly loss of critical data.
We pride ourselves on finding the right IT solution for our customers, which includes getting them best value for money in the short and longer term. We tailor our solutions to ensure they are cost-effective and meet your needs.
For the most urgent kinds of issues, our team can respond within 30 minutes. We discuss response times and agree an SLA (Service Level Agreement) with each client to ensure you get the IT support you need.
Yes, we offer both Technical Support and Cyber Awareness Training. We also provide Security and Productivity audits for Microsoft 365.
Yes we are an IT support company that specialises in creating tailored IT Support Packages for businesses of all sizes in Maidstone and across the South East.
Our clients rely on us to deliver everything they need from IT planning through to implementation and then ongoing support to minimise IT downtime. We offer both Managed IT Services and Pay As You Go support, and we don’t have a minimum charge so you can find the right service to fit your needs and your budget.
Yes, we can advise on the best VoIP set up for your business and your employees, while also minimising any disruption caused by switching systems.
Yes, we provide bespoke software solutions for businesses of all sizes. We are also experienced with using low code systems, like Microsoft Power Apps, which allow us to build highly customised solutions quickly and cost-effectively. By ensuring we fully understand your needs and challenges first, we can design your optimal solution.
Latest blog posts
- Security
Where to find us
Our Head Office is located just outside the village of Marden, near Tonbridge. Our IT support company is a 20 minute drive away from Maidstone and our technicians work with clients from across the South East.
Local services and amenities
Being close to Maidstone, our team knows the area well because we’re often in and out of the town and we’re always happy to be supporting local businesses and local communities. Here’s our overview of the best ways to find Heliocentrix from Maidstone and other business support services you might find useful, plus local areas of interest.
- Bus Services: Maidstone is well-connected by an extensive bus network. Arriva operates many routes for easy travel within the town and to surrounding areas, including Tonbridge where we have our Head Office. Key services include routes 5 (Maidstone to Hawkhurst), 12 (Tenterden to Maidstone), and 89 (Coxheath to Maidstone).
- Train services: The town benefits from three main railway stations:
- Maidstone East: Offers direct services to London and Ashford.
- Maidstone West: Connects to Gatwick Airport and Tonbridge.
- Barming Station: Serves the western suburbs and provides links to central Maidstone.
- Community transport: For residents with limited access to standard public transport, services like Kent Karrier offer dial-a-ride options, ensuring mobility across the borough.
- The Business Terrace: Located in the heart of Maidstone, this facility offers flexible workspaces, meeting rooms, and virtual office services, catering to business of all type and sizes.
- Maidstone Borough Council’s Business Support: Provides business rates information, licensing, and support for housing and regeneration projects.
- One Maidstone Business Improvement District (BID): A business-led, non-profit organisation working to enhance Maidstone town centre for businesses and the public, focusing on safety, security, events, and promotions.
- Kent Invicta Chamber of Commerce: Networking opportunities, business support, and resources for local businesses.
- BizSpace Maidstone: Office rentals, meeting rooms and virtual office services, conveniently located near the town centre.
- Vinters Business Park: Rental offices with amenities such as 24/7 on-site security, reception facilities and flexible office spaces.
- Nexus Business Centre: Serviced offices in central Maidstone with Minimal upfront costs and flexible terms. Benefits from easy access to major transport routes.
- Fremlin Walk: Maidstone’s outdoor shopping centre, featuring over 50 shops, including major high street brands, cafés and a 760-space car park, in the centre of town.
- The Mall Maidstone: Another big shopping destination, with a mix of household names, independent shops and pop-up stalls.
- Leeds Castle: Often referred to as “the loveliest castle in the world”, Leeds Castle is a historic site offering tours with knowledgeable guides, events, and beautiful grounds.
- Mote Park: A large public park featuring lakes, woodlands, and recreational facilities, ideal for families, sports and other outdoor activities.
- Maidstone Museum and Art Gallery: Housed in an Elizabethan manor, the museum is an important local resource housing collections of fine art, natural history and ancient artifacts.
- Kent Life Heritage Farm Park: An open-air museum celebrating Kent’s rural heritage, offering interactive exhibits and family-friendly activities.
- Hazlitt Theatre: A cultural hub for the whole family hosting a variety of performances, including plays, concerts and comedy shows.