IT Support in Tonbridge
Welcome to our Tonbridge IT support hub.
Tonbridge businesses come to us for IT solutions that meet their needs without any fuss. We create future-facing IT systems for business growth, step in with technical assistance when it’s needed and advanced cybersecurity to protect your business against attacks. Our friendly IT support team is always close at hand.
We’re proud to be a trusted IT partner for businesses in Tonbridge and across Kent.
Key Features
Microsoft 365 Specialists
Helping your Tonbridge team to
get maximum value from
M365.
Easy to
Scale
Create the future your business deserves with reliable technology and minimal disruption.
Seamless
Security
Digital security you can depend on,
plus back-up and recovery
planning.
Transformative Business Solutions
Maximising productivity for Tonbridge businesses, both large and small.
Approachable
Support
IT support services offered
remotely and in person, to suit
your needs.
Business IT support in Tonbridge
We’re proud to be part of the Tonbridge business community, providing practical, tailored IT support services to strengthen local businesses and help them grow.
Our business is understanding the individual needs of our clients and providing you with solutions for managed IT support, flexible cloud systems, bespoke applications, business continuity and disaster recovery, as well as cybersecurity.
Our experience with local businesses allows us to deliver reliable, responsive and professional IT services in Tonbridge, so your business operations run seamlessly.
POWER YOUR BUSINESS GROWTH
Why choose Heliocentrix in Tonbridge?
Prevention First
You need robust IT systems you can rely on and our approach is to design systems that will minimise support requests and support effortless efficiency for Tonbridge-based organisations.
Budget Friendly
Your ideal solution needs to fit your budget, and just as all Tonbridge businesses are different, our flexible packages can be tailored to fit the needs of each customer.
Future-facing IT
Your IT system isn’t only for today, it also supports your productivity into the future. Our services create the right structure and support to achieve your business goals and ambitions.
Approachable and Jargon-free
The last thing you need is technical explanations that leave you in the dark. Our friendly technicians will explain simply and provide remote or in-person assistance to resolve issues as fast as possible.
Minimal Disruption
Potential disruption is a big source of stress for you and your employees, so we phase projects for minimal disruption, including support for your team to get confident with any new systems.
Partners for Success
IT support isn’t about turning up and ticking things off a list. We partner with businesses in Tonbridge to understand your business goals and design IT systems to improve productivity and achieve them.
Our IT support services in Tonbridge
Our Tonbridge clients depend on us for tailored IT support that boosts productivity and efficiency. We offer Managed IT Support and Pay as You Go IT Support.
Every business, of every size, and any set-up, deserves enterprise level IT support. M365 offers that, in packages for all businesses and, as Microsoft Solutions Partners, we’ll help you select the right features and make the most of your subscription.
Preparing for the worst eventuality, made easy. With our cloud back-up and disaster recovery planning the threat of losing all your data and the potential damage to your business is mitigated.
IT Security
It’s a misconception that smaller businesses in smaller towns like Tonbridge, aren’t targeted by cyber criminals. Secure your business with the right technical infrastructure and cyber awareness training for your employees.
Cutting-edge tools that will streamline your processes, enhance efficiency and drive growth for your business. This could take the form of bespoke software development or using low-code technology for a highly customised result.
Two main benefits of VoIP (Voice over Internet Protocol) phones are cost savings on calls and allowing employees to make business calls from any MS Teams-enabled device (office desk, laptop or mobile phone).
Jan Johnson
“Heliocentrix have made it easy to find the right software by really getting to know us and developing a system which meets all our needs. My advisers and I are already spending far less time on admin and I’m confident we have we have a system which will support us as we grow for years to come.”
TELL US WHAT YOU NEED
IT Support FAQ
We support businesses in Tonbridge with:
- Ongoing IT support that meets your needs perfectly.
- Implementing Microsoft 365 to support efficiency and productivity.
- Cyber security to ensure your digital assets are protected.
- Cloud back-up and disaster recovery for peace of mind about your data.
- VoIP services to keep your phone system cost-efficient and up to date.
- Bespoke business software that fits itself to your processes.
Yes, we provide both. In most cases, our support is delivered remotely, as this allows us to resolve IT issues as efficiently as possible. However, we also offer on-site visits whenever required and can additionally provide dedicated in-house IT services in Tonbridge if needed.
As a Microsoft Solutions Partner, we provide expert implementation of M365, tailored to suit your business needs and budget. Our expertise lies in developing solutions that get you the most from your investment while enhancing efficiency and productivity.
Yes! We provide support to small and medium businesses based in Tonbridge and the South East, and our head office is only about 30 minutes from Tonbridge itself.
We can: our services are designed to align with your business objectives and workflows, ensuring a tailored approach rather than an off the shelf-solution.
Absolutely. We help businesses of all sizes implement cloud solutions such as SharePoint and Microsoft 365 to enable efficient hybrid working. We also set up cloud backup systems to ensure fast data recovery.
Our approach ensures you have the right level of data storage—avoiding unnecessary costs while protecting your business from critical data loss.
As an experienced IT support company, we focus on delivering the right IT solutions for our clients. Our solutions are tailored to your needs, ensuring you get the best value while supporting your long-term business growth.
Our team can respond within 30 minutes for urgent issues. We agree an SLA (Service Level Agreement) and as part of that we’ll discuss response times with each client to ensure they get the IT support they need.
We do. We provide both Technical Support and Cyber Awareness Training to ensure you’re fully protected. We also provide Security and Productivity audits for Microsoft 365.
Yes, we specialise in creating tailored IT support packages for businesses of all sizes in Tonbridge and across the South East.
We offer both Managed IT Services and Pay As You Go support (with no minimum monthly charge), so that our clients can have as much or as little support as they need. Our work includes IT system design, implementation, ongoing support and everything in-between.
Yes. Our friendly technicians will understand what you need from your telephone system and advise on the best fit for your business. We also take care to plan a phased change over, to minimise the stress and disruption of switching systems.
We are experienced in developing both bespoke software solutions and using low code systems, like Microsoft Power Apps, meaning we provide a cost-effective range of services that can be tailored for small and large businesses. By ensuring we fully understand your needs and challenges first, we can design your optimal solution.
Latest blog posts
- Security
Where to find us
Our Head Office is located just outside the village of Marden, about 30 minutes drive from the town of Tonbridge and our technicians work with clients from across the South East.
Local services and amenities
Our technicians are able to offer support remotely, or in-person at your site when needed, but if you ever did need to visit our Head Office from Tonbridge, we’re not far away. Knowing the local area as we do, we’ve put together a guide to local public transport, other business support services, local communities and areas of interest.
- Bus Services: The main bus operator in the Tonbridge area is Arriva, which operates services connecting Tonbridge to other places. Useful services include route 7 (Tonbridge to Tunbridge Wells), 218/219 (Tunbridge Wells Hospital to Willow Lea, via Tonbridge), and 402 (Sevenoaks to Tunbridge Wells, via Tonbridge).
- Train services: Tonbridge has rail links to London and the coast:
- Towards London, going to London Charing Cross, from either Folkestone or Hastings (stopping at Tonbridge).
- Towards the coast to Ramsgate, Folkestone, Hastings.
- Also well connected to Ashford, Maidstone and Tunbridge Wells.
- Community transport: For residents with limited access to standard public transport, services like Kent Karrier offer dial-a-ride options.
- West Kent Business: Dedicated to supporting businesses in West Kent, offering mentoring, workshops, a business grant scheme, a business expo and a local business loyalty scheme.
- Invest West Kent: A resource hub for businesses in West Kent offering information on locations, funding, local services and networking.
- Sevenoaks Chamber of Commerce: Open to all with a business interest in the Sevenoaks District, Tonbridge and Tunbridge Wells, hosting networking events, workshops, webinars and connecting local business owners.
- Kent Invicta Chamber of Commerce: Networking opportunities, business support, and resources for local businesses.
- Castle Lodge Tonbridge: Co-working space located 10 minutes north of Tonbridge station, offering part or full time desks and private offices.
- Riverside Business Centre: With views over the River Medway, fully serviced offices to rent from a 1-2 workstation capacity office up to 9-12 workstation capacity office.
- Workstation Tonbridge: Just a few metres away from Tonbridge station and the high street, with open plan co-working, private office space and a meeting room.
- The Pavilion: On Angel Lane in the centre of Tonbridge, the Pavilion is an indoor shopping arcade with a variety of shops, a cafe and also a greengrocer highly rated by the locals.
- Tonbridge Castle: An 11th century castle, in the town of Tonbridge itself. Visitors can explore the gatehouse and great hall or climb the motte for fantastic views over Tonbridge.
- Ightham Mote: 6 miles north of Tonbridge, this is a 700 year old, perfectly preserved medieval moated manor hour maintained by the National Trust, with a garden and an estate of over 500 acres.
- Penshurst Place: A privately owned, 14th century manor house that was once owned by King Henry VIII, it has 11 acres of Elizabethan walled gardens, an impressive collection of paintings and furniture from the 15th, 16th and 17th centuries, as well as a cafe and a play area.