Managed IT Support Solutions - Heliocentrix

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Managed IT Support

A Heliocentrix IT department as part of your organisation

Our Managed IT support service is fast, flexible and reliable.

How much revenue would you lose if you couldn’t access your emails for a morning? What would happen if your laptop was lost or stolen with business critical information on it? How much time is wasted resetting passwords or setting up new team members?

Managed IT Support eliminates you having to worry about IT for your business. We take a multi-tiered approach to support your business that is tailor-made for your needs. Whether you want to set up a system from scratch or simply need better support with an existing system, our proactive team of experts will make your IT network secure, compliant, networked and easy to use.

We speak your language

With over a decade of experience providing IT support and solutions to our clients, we have seen and resolved the majority of problems you can imagine facing. We always speak to you in language you can easily understand, whether you are dealing with a logistical headache needing an innovative business solution or organising the implementation of new technology. We will guide you every step of the way.

We provide an affordable support solution for lone workers, start-ups, teleworkers and up to a 50 desktop multi-site environment. Our Managed IT support includes:

  • Server, desktop and laptop maintenance or replacements
  • Support for all standard Microsoft operating systems
  • SQL server and exchange support
  • Installation and set-up of new equipment
  • Installation of routers and switches
  • Remote monitoring of servers and desktops
  • Onsite support
  • IT helpline
  • Antivirus support
  • Managed Backup

Click here to get in touch and learn more about how we can help you – or call one of our team on 01732 600170

Flexible Support Options

‘PAY-AS-YOU-GO’ Support:

  • Onsite or remote support
  • Minimum 1 hour charge (Time thereafter charged in 30 minute increments)
  • Additional costs for onsite support are applicable if travel distance from our Tonbridge, Kent based offices exceeds 30 miles

ONGOING/CONTRACT Support:

  • Available on request

Contact us to discuss bespoke ongoing/contract support plans, tailored specifically to meet the needs of your business. Modified hourly rates and variable inclusive support hours available.

A trusted IT support provider is a critical business decision.

We would be happy to help

Contact: 01732 600 170