Microsoft Teams Phone: A Comprehensive Review for Modern Businesses

In today’s fast-paced business environment, seamless communication is paramount. Whether it’s phone calls, messaging, video conferencing, or webinars, having a unified platform can make all the difference. That’s where Microsoft Teams Phone comes into play. As a Managed Service Provider (MSP), we’ve recently been trialling Teams Phones and have rolled it out to some clients.

Here’s our in-depth Microsoft Teams Phone review:

1. Centralising Business Communications

Microsoft Teams Phone is more than just a phone system. It centralises all business communications into a single piece of software. With Teams Phones, you can manage phones, messaging, video calls, and webinars all in one place. This integration not only streamlines operations but also enhances collaboration and efficiency.

2. Receive Calls on Your Mobile Device

With Teams Phones, you can receive calls from your dedicated Teams Phone number onto your mobile device. This means you can take work calls without having to give out your personal number or carry a second device. It’s convenience and privacy rolled into one.

3. Quick and Easy User Management

Tied into your Microsoft 365 licence, Teams Phones makes it quicker and easier to close down users that leave and set up new users that join. This seamless integration ensures that your business remains agile and responsive to changes in staffing.

4. Flexible Licensing Options

All licences for Teams Phones are month by month, so there is no annual commitment required. This flexibility allows your business to adapt to changing needs without being tied down by long-term contracts.

5. Forward Your Teams Phone Number

Going on annual leave, on the road, or otherwise occupied? You can forward your Teams Phone number to your mobile or to another team member, colleague, or administrative assistant. This ensures that your clients and colleagues can still reach someone in your absence.


Microsoft Teams Phone is revolutionising the way businesses communicate. Its integration, flexibility, and innovative features make it a must-have for modern businesses looking to stay ahead of the curve.

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Interested in discussing a business phone system tailored to your needs? Contact us today to explore how Microsoft Teams Phone can transform your communication strategy. Your next step towards seamless communication is just a call away.

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