Bespoke software development
Custom software development to ensure a perfect fit between your business and your systems.
Tailored to your needs
The key benefit of a bespoke application is how it integrates with your business processes in exactly the way you need it to.
It’s an ideal approach for organisations which have necessarily unique and complex processes, which you don’t want to adapt to suit an ‘out of the box’ software package.
And the beauty of developing your own made-to-measure app is that it can continue to evolve alongside your business, ensuring that it’s always fit for purpose.
Of course, a custom solution isn’t the right answer for every business. Our experts will discuss the options with you, to discover the best route for your organisation.
Customer and case management systems
CRM systems and case management systems are two of the most common areas for bespoke software development. A purpose built system will help you develop stronger customer relationships and enhance your ability to deliver your services.
The result is a more productive workflow, increased customer retention and more effective sales processes.
Creating a custom application gives you the ability to streamline it with existing systems and processes, increasing your opportunity for more effective and efficient relationship and case management.
No end of opportunities
The beauty of custom software is that it can be developed to serve whatever requirements you have.
Our previous developments have included payroll services, asbestos surveys, academic archives, training systems and automated financial reporting.
When you work with us we’ll carefully assess your needs and your wider business strategy to design bespoke software that is the perfect fit for your organisation. We’ll manage the project from start to finish and ensure that you get every possible benefit from your new system.
CASE STUDY
Web app development for this award winning equity release consultancy.
How we created a bespoke web app for customer relationship management to support the growth of an award winning equity release consultancy.
Your questions answered
This depends on the needs of your organisation, and whether they can be effectively met by an off-the-shelf solution. Often businesses use a combination of bespoke software (to meet very specific or complex requirements) and off-the-shelf apps (where their needs are more generic). Contact us for expert advice on which approach would best suit your organisation’s requirements.
This can vary hugely depending on your requirements. Certainly, the upfront cost of made-to-measure software will be higher than purchasing an off-the-shelf application.
However, the benefits can also be much greater, making it a sound investment for many businesses.
And, while the upfront costs will be higher, longer term the cost of maintaining and developing your bespoke systems will be more comparable to off-the-shelf software.
We are experienced in supporting a wide range of different infrastructures and software. The best way to find out whether we can support your systems is to give us a call on 01732 600 170.
We work in a wide range of sectors, developing software to manage all sorts of processes. Some examples include:
- Customer relationship management.
- Pensions advice reporting.
- Case management.
- Asbestos and clean air surveys and reporting.
- Staff training management.
- Payroll data management.
- Academic paper archives.
How we work
Our flexible approach makes it easy to find the right support for your organisation.
HELIOCENTRIX RECOMMENDS
Managed IT
For organisations that need an IT support partner to help them achieve their immediate and long-term ambitions.
Pay as You Go
For businesses that need one-off system implementations or problems fixed.