Installing Microsoft Teams
If you do not already have Microsoft Teams on your mobile phone, please go to the app store and search “Microsoft Teams”. The app, with the below logo, is free to download:
Once Microsoft Teams is installed, please open the app and sign in with your Office 365 credentials, which will be your company email address and password. If you are asked to allow any permissions, please click Allow.
Microsoft Teams allows you to call anyone within your organisation. You can also have a conference call with multiple people in your organisation, free of call fees, using your mobile data or WiFi.
We’d always recommend to use WiFi where possible to save your mobile data, and ensure call quality is the absolute best it can be.
To start a conference call, open Teams and go to Calls. Click the + at the top right, and search for those you wish to call. Once you have selected everyone, click Call.
To add additional callers mid-call, click the plus at the top right, search for the person who you would like to add and click Add.
Frequently asked questions
- As I am signing in with my work account, can work access my phone?
No – although Microsoft Teams uses your work account, it has no access to the rest of your mobile phone.
- I have forgotten my Office 365/Email account password, can it be reset?
No problem, if you give us a call on 01732 600171 we’ll be happy to reset this for you.
- I’m having issues installing the app, is there anyone who can help?
Absolutely, we’d be happy to. Simply call us on 01732 600171 and we’ll help you install the app and get up and running.
- How many people can I add into a conference call?
Technically, up to 5,000 people can join a Microsoft Teams conference call.
- I’d like to join a Teams call from my laptop/PC, is this possible?
Sure, you would need speakers and a microphone, which may be built in if you have a laptop. You’ll also need to install Microsoft Teams, which is available here.
- Can I customise the background of Microsoft Teams?
Yes you can. Have a read of our Microsoft Teams custom backgrounds tutorial.