IT Support in Dartford
Welcome to our Dartford IT Support hub.
Our customers in Dartford know they will receive the level of IT support that’s right for them, with flexible packages that can include advanced cybersecurity solutions for protection, ongoing IT management services for streamlined operations and digital transformation for business growth.
Our friendly IT support team works across the South East, providing IT support in Dartford, and we’re proud to be an expert IT partner
Key Features
Microsoft 365 Solutions Partner
Get more from your licence fees with a highly customised M365 set-up
Supported
Growth
Flexible systems that support your business today and as you grow.
Seamless
Security
Enterprise-level protection for apps, users and email, with integrated back up.
Digital
Transformation
Harness the power of automation and AI to work smarter and enhance productivity.
Friendly
Experts
There are no daft questions and we're here to help in-person and remotely.
Business IT Support in Dartford
Our customers rely on us to find solutions that save time and resources. Our IT services in Dartford include managed IT support, secure cloud storage, VoIP telephone systems, seamless hybrid-working systems and bespoke business software.
We partner with our clients to understand their business goals. All businesses deserve to benefit from advances in technology and our team works hard to create solutions to help you do just that.
Our years of creating IT solutions for local businesses mean we have a deep understanding of the productivity challenges of smaller businesses and how to resolve them.
TELL US WHAT YOU NEED
Why choose Heliocentrix in Dartford?
Straightforward Support
Budget Friendly
Partners for Success
Prevention First
Minimal Disruption
Our IT Support services in Dartford
We offer both Managed IT Support and Pay as You Go IT Support, with flexible packages for each option to support our Dartford clients with an IT service that’s tailored to them.
Without an in-house Microsoft expert, smaller businesses miss out on the customisations and set-up options that are available. As Microsoft Solutions Partners we can optimise your security settings and reduce manual processes, all within your existing licence fees.
Disaster recovery planning can be daunting, but it doesn’t have to be. A well-implemented cloud back up system takes care of your files, email and other data, so you know your business is protected.
IT Security
Unfortunately, no business can afford to let security be a low priority. The best defences include a technical set-up that’s optimised for your business, along with cyber awareness training and simulations so your staff are familiar with the latest threats.
The potential for productivity gains is growing exponentially and is now accessible to businesses of all sizes with lower costs and shorter development times. We used automation, AI, low-code technology and more to create customised end-to-end digital processes that reduce manual input and save time.
Voice over Internet Protocol (VoIP) uses broadband internet for telephone services to save costs on calls, allow employees to make business calls remotely and easy flexibility as your needs increase or decrease
Gill Pooley
Sydenham School
“It’s important that when you’re working with an IT provider that they understand the needs and the priorities of the school and how a school functions. Heliocentrix always recognise that learning and teaching comes first”
TELL US WHAT YOU NEED
IT Support FAQ
We are a professional IT support provider that works in Dartford and across the South East. We offer:
- Reliable IT Support for small businesses.
- Optimising Microsoft 365 for security and productivity.
- The latest Cyber Security to protect files, emails and user accounts.
- Disaster recovery and Cloud back-up made easy.
- Next generation VoIP services that save costs while adding functionality.
- Bespoke Business Software to create perfect fit systems.
We offer on-site and remote support, because each has its advantages, depending on what you need. We can also provide permanent in-house IT support if that’s what you need.
Remote assistance allows us to resolve most queries quickly and with our head office less than an hour away, we can easily get to your offices if that’s what the issue demands.
As a verified Microsoft Solutions Partner, we’re proud to support small businesses to make the most of Microsoft 365. Our friendly technicians have a wealth of experience in fine-tuning M365 for the needs of small businesses in many sectors, helping you get more from your licence fees.
Yes – we provide Managed IT support and Pay as You Go support, with flexible packages to fit the needs of our diverse small business clients.
Yes, our approach to IT support is that the systems should fit your business and not the other way around. We can work with your existing systems and propose solutions that take into account both immediate and longer-term needs, as well as any constraints.
We can and we’ll help you find the most cost-effective services for your needs. We help Dartford customers migrate physical servers and file storage to the cloud, make hybrid working more secure with remote device management and make work files easily accessible with services like SharePoint.
Yes. We understand that finding budget-friendly IT support services is a challenge for smaller businesses. We offer flexible packages and we don’t chase shiny solutions or vapour-ware. Instead we audit your requirements and propose solutions that are affordable now, create efficiencies and will manage your costs over time.
With an urgent support request, we can respond within 30 minutes. How quickly you need us to respond will depend on your business needs, so we create an SLA (service level agreement) with each client where we discuss what the right level of support is for you.
We do: we cover technical support informed by the latest news on what hackers are doing and cyber awareness training to embed effective security protocols. Our Microsoft 365 Security and Productivity audits [link to new M365 Audit page] are an excellent first step to review your level of risk.
Yes, we offer outsourced IT support in the form of ongoing managed IT or a one-off project, depending on what your business requires.
We provide IT services in Dartford that include responding to help-desk queries, auditing your existing systems, designing solutions to improve productivity, implementing cyber security measures, reviewing system performance, employee training and ongoing support.
Yes and our expert technicians will review your requirements and advise you on the hardware, software and features that will best fit your business requirements.
Yes. We have been creating bespoke applications for years and even we are impressed by the technological advances available with Microsoft Power Apps, agentic AI and vibe coding. Our Digital Transformation service means we take time to fully understand your goals and challenges, then create an application that will provide the return on investment you’re looking for.
Latest blog posts
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Where to find us
Heliocentrix is located south-east of Dartford in Marden, Tonbridge, we can be reached in a little under an hour by driving down the M20 and turning off at Wrotham.
Local services and amenities
While Dartford is known as a commuter town, it’s location in Kent and proximity to London offers good connections and opportunities for local businesses. Our team enjoy exploring the different localities of the South East and we’ve collected information below on travel routes, business support services and local attractions in or around Dartford.
- Bus Services: Bus services serving Dartford are provided by Arriva: the 414, 414 and 414B all run between South Darenth and Dartford town centre. The 480 bus runs from Temple Hill, Dartford to Gravesend.
Services connecting Dartford with London are operated by Transport for London, these are the 92 to Woolwich, the 428 to Erith and the 492 to Sidcup. All three services terminate at Bluewater, offering good connections between Dartford and the shopping centre.
- Train services: Dartford’s main train station is located in the centre of town and has connections to London Victoria, London Bridge and London Charing Cross operated by Southeastern. Thameslink also offers a service from Dartford to Luton, via London St Pancras.
- Community transport Age UK Kent Rivers can provide transport to their hubs and events in Dartford and The Volunteer Transport Scheme Dartford offering transport for those aged over 50 to offer help with attending medical appointments.
- Kent and Medway Growth Hub: Government funded organisation sharing information on resources available to business owners in the Dartford area. Resources include free 1:1 business advice, where to find funding and details of local networking groups.
- Dartford Borough Council: offerings resources and information for start-ups and established businesses, including information on finding premises, local networking groups and training for small businesses.
- Dartford Business Awards: Dartford’s own business awards, free to enter and funded by sponsorship from Dartford Borough Council and local businesses.
- Dartford Living Live: in person networking event run by the team behind Dartford Living, a local magazine for residents and local businesses.
- Kent Invicta Chamber of Commerce: Events, business support and networking opportunities for businesses local to Kent.
- The Bridge Nucleus: Just north of Dartford, close to the Queen Elizabeth II bridge, the Bridge Nucleus offers co-working, office space and meeting rooms. It has free parking and good transport links to Dartford town centre.
- The Hill Hub:5 minutes from the town centre, The Hill Hub has 24 co-working desks and 10 private office spaces, plus 2 meeting rooms.
- Blue Space: Located just outside Dartford, in the SusCon business centre, Blue Space supports business, enterprise and education with co-working, office spaces, training and events.
- Bluewater Shopping Centre: Located just outside Dartford, with good public transport connections to the town, Bluewater Shopping Centre has over 300 shops, a cinema, restaurants and entertainment.
- Dartford Markets: Found on the High Street every Thursday and Saturday, Dartford’s street market is a thriving collection of local traders. Stalls include greengrocers, fresh meat and fish, fashion, jewellery, home and garden, and a variety of refreshments.
- Dartford Borough Museum: A museum that houses over 20,000 items, which have been gathered since the 19th Century.
- Dartford Crossing and the Queen Elizabeth II Bridge: The iconic Dartford Crossing which connects Kent with Essex across the River Thames. The bridge, completed in 1991, is striking when lit up at night and you can enjoy riverside walks and views of the bridge from The Bridge Development area.
- Lullingstone Castle: This is one of England’s oldest family estates, just a short drive from Dartford, and its grounds include the World Garden, which showcases exotic plants. Nearby is Lullingstone Roman Villa, which is worth visiting to see its beautiful mosaic floors and museum of Roman artefacts.