IT Support Tunbridge Wells

IT services you can trust in Tunbridge Wells

Increase productivity and reduce stress with our IT support.

Working with businesses in Tunbridge Wells and around the south east, our IT support will:

Find the right IT services for your business
Help you use them in the most effective ways
Keep them running smoothly

Get the right IT support for your business

Our range of services

IT maintenance and support

IT is an essential part of every business – we’ll manage your hardware and software maintenance, and deal with any issues that occur.

IT maintenance and support

Office 365

We work with all standard Microsoft operating systems, with a particular interest in how Office 365 (now called Microsoft 365) can benefit businesses.

Office 365

Adobe Creative Cloud

We are certified Adobe re-sellers. We can license, install and support your Creative Cloud subscriptions.

Adobe Creative Cloud

Networking/WIFI

This is the backbone of your IT services. We can recommend, install and set-up new networks, and troubleshoot existing ones.

Remote working services

We will enable you and your team to transition seamlessly from working in your Tunbridge Wells office to working from home.

Remote working services

IT security

Our security services will help you to prevent and deal with cyberattacks, including viruses and spam.

Cyber Awareness training

Helping increase your team’s understanding of cyber threats and how to avoid them, with training delivered remotely or at your Tunbridge Wells location.

Cyber awareness training

Cloud backup services

Should you have an outage or other incident at your Tunbridge Wells office, our backup and disaster recovery services will ensure that no data is lost.

Cloud backup services

Web application database development

Customised web application database development for Tunbridge Wells organisations – including retail and data management systems.

Web application database development

VOIP phone systems

Take your voice and video calls online with VOIP technology, providing easier communications and simplifying remote working.

VOIP phone systems

How we provide our IT support in Tunbridge Wells

We offer “pay as you go” support to deal with specific issues, or long-term partnerships to maintain and optimise your IT services.

System installations

We make introducing new IT services simple, including training your Tunbridge Wells team on using them.

Proactive monitoring

Your servers and desktops will be automatically monitored and managed 24/7, reducing the risk of any outages.

IT helpline

Our expert team are here to help you get the most from your IT services. We’ll answer your questions and provide you with the assistance you need if things go wrong.

On-site support

When you need someone on-site, our specialists will come to your Tunbridge Wells location to provide face to face support.

Optimising IT for Tunbridge Wells organisations

Our services are perfect for small to medium sized businesses in and around Tunbridge Wells. We also have specialist services providing IT support for Tunbridge Wells schools/colleges and charities.

Discover the difference Heliocentrix can make to your IT services

FAQs

What sort of businesses need IT support?

Every Tunbridge Wells business uses IT and, for most, it is an essential part of their operations. We help organisations of many sizes. From one-man-bands who just need access to their email and accounts, up to businesses and educators with complex requirements across multiple sites.

Do you provide support for schools?

Yes, our team includes specialists in supporting schools and colleges in and around Tunbridge Wells. For example, we can carry out full infrastructure renewals, provide security upgrades and install classroom technology. We also provide ongoing training and support to keep things running smoothly.

How do I know what IT services I need?

Researching the best IT solutions for your Tunbridge Wells business can be a daunting task as there are so many options. Our expert team will work with you to narrow down the choices and find the best combination to meet your needs.

How does Office 365 help businesses?

This is a “cloud” based version of the most popular Microsoft applications. This means that all your files are stored securely in the Microsoft cloud, enabling you to access them from any device in any location, so long as you have an internet connection. Office 365 (or Microsoft 365 as it is now called) has become particularly popular with the increase in home working, as it allows your team to access their files at home just as easily as in the office.

I’m re-locating my Tunbridge Wells office; how do I move my IT services?

An important first step is to call us in to review the infrastructure at your new location. We will check that it can cater for your IT needs now, and in the future. Ideally any upgrades should be carried out before you move. Once everything is in place, we can facilitate the move of your IT hardware, set it up at your new location and be there to support your team as they settle in.

Ask us your IT questions

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