IT Support in Sevenoaks
Welcome to our Sevenoaks IT support hub.
You and Sevenoaks business owners like you need IT that seamlessly and efficiently supports your business to succeed. Our team are proud to provide outsourced IT support services that do just that. That includes fast, responsive IT support, advanced cybersecurity and managed IT support, all with an eye on the digital transformation you need to truly scale and grow.
With our friendly technicians close at hand, we’re your ideal IT partner in Sevenoaks.
Key Features
Digital Transformation
Systems designed for productivity and growth, for all sizes
of business.
Microsoft 365
Solutions Partner
Tailoring your M365 set up to your needs, so you get the
most from it.
Easy to
Scale
IT systems that enhance productivity for Sevenoaks businesses now and support future growth.
Seamless
Security
Recovery planning, easy back up and enterprise-level digital security for all users.
Approachable
Support
Friendly support that leaves out the jargon, remotely or in person, as needed
Business IT Support in Sevenoaks
Local businesses need IT support services in Sevenoaks that are responsive, reliable and professional. At Heliocentrix, we provide support designed to meet each business customer’s specific needs and fit their budget.
We can help with cybersecurity, disaster recovery, managed IT support, cloud systems and bespoke applications. We’ll take time to understand your requirements and then implement systems that work how you need them to.
Our Sevenoaks clients rely on our experience to solve productivity challenges by implementing technical solutions that work.
POWER YOUR BUSINESS GROWTH
Why choose Heliocentrix in Sevenoaks?
Productivity Focus
We take a proactive approach by designing systems to prevent problems and reduce support requests. This means less downtime and higher productivity for you organisation.
Budget Friendly
All businesses, of all sizes, deserve expert IT services. We offer flexible service packages, all with the same high quality support, so each Sevenoaks business can access affordable IT support.
Future-Facing IT
Digital Transformation isn’t only for big businesses: it’s about equipping Sevenoaks businesses of any size with the systems they need to move the needle on productivity and growth.
Straightforward Support
Avoiding your IT supplier when you have an IT problem is never a good sign. We provide jargon-free support to resolve issues quickly and get your people back to the work they need to do.
Seamless Switching
Staying with out of date systems to avoid the disruption of switching will hurt your business. We understand disruption is costly, so each roll-out is phased to keep your business moving smoothly.
Expert Partnership
Turning up and “doing IT” isn’t how we work: we partner to understand your short and long-term business goals and design the IT support that will enable you to realise them.
Our IT Support services in Sevenoaks
You choose between Managed IT Support and Pay as You Go IT Support and get flexible support that’s designed to fit your business requirements, whatever stage you’re at.
Our Sevenoaks clients trust us, as Microsoft Solutions Partners, to optimise their M365 installation so it gives them the most for their investment. Whether you’ve got office based employees, home workers or a hybrid set up, we can help you find the set-up to keep everything moving smoothly.
Disaster recovery doesn’t have to be difficult for Sevenoaks businesses: our cloud back up service will ensure a loss of business data can be recovered in hours and minimise any costly delays.
IT Security
Any business can be targeted by cyber criminals: reliable digital security starts with the correct technical infrastructure combined with cyber awareness training for your people.
Seamless business processes that incorporate the right technology and the right tools, in the right way will improve productivity and allow your business to grow. We offer bespoke software development or low-code solutions to create customised CRM (or other business critical systems) for our clients.
Brings cost savings to businesses of all sizes by using your internet connection for telephone calls, while also offering extra features to improve call handling and streamline customer services.
Linda Larter
“Over the years of working with Heliocentrix we have seen enormous improvements to our systems, security and how easily we can get help when it’s needed. Heliocentrix have taken the IT stresses away, freeing up our time to do what we’re here to do – serve our community.”
TELL US WHAT YOU NEED
IT Support FAQ
Our client based in Sevenoaks rely on us for:
- Ongoing IT support that’s there whenever they need it.
- Microsoft 365 solutions to boost productivity.
- Protecting their data with robust cyber security.
- Business continuity with cloud back-up and disaster recovery.
- VoIP services that flex with your business, keeping costs low.
- Bespoke business software for digital transformation, whatever your headcount.
We aim to provide support as quickly as possible: in many cases remote support is fastest, however if on-site support is what’s needed a technician can easily provide on-site assistance in Sevenoaks. We can also arrange dedicated in-house IT services if required – it depends on your needs.
Absolutely! We are a certified Microsoft Solutions Partner, meaning our expertise is validated by Microsoft and we pride ourselves on creating the right M365 set up to suit our client’s individual businesses.
Yes! We can easily provide support to small and medium businesses based in Sevenoaks as our head office is only 40 minutes drive away.
Too many IT providers want to convince you to start again from scratch, but we recognise that may not be the right answer for you. We work in partnership with you, designing the right solution for your needs, rather than trying to squeeze your business into a pre-defined IT package.
With more and more businesses moving to the cloud, we are proud to help our clients find a cost-effective cloud service that gives them enough data storage to meet their needs, without over-spending. We can help with implementing Sharepoint and Microsoft 365 for secure and efficient collaboration, we also implement robust cloud back up systems.
Our IT services in Sevenoaks are always tailored to the client: we provide the right solution to improve productivity now and support your business to grow and meet your long term ambitions.
For urgent issues, we can respond within 30 minutes of receiving your support request. We work with an SLA (Service Level Agreement) that’s discussed with each individual client so you get the right support for your business.
We offer everything you need to say cyber secure: our clients come to us for both Technical Support and Cyber Awareness Training. We also offer Security and Productivity audits for Microsoft 365.
Absolutely. View information about our IT support packages here, which we customise for businesses of all shapes and sizes.
Our clients benefit from IT systems design, installation and rolling support and you can access our services on either a Managed IT Services or Pay As You Go basis. That way you get to stay in control.
Yes: with a dazzling set of providers and features available, our technicians will take time to understand your needs and objectives, then suggest an effective and affordable telephone set-up.
For small businesses, IT support using low code systems like Microsoft Power Apps are a cost-effective choice while still being highly customisable. We ‘re also experienced in providing fully bespoke software solutions and will advise on what’s best to meet your needs
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Where to find us
We are based in Tonbridge, about 40 minutes drive from Sevenoaks. We serve clients across the South East.
Local services and amenities
Our technicians are able to offer support remotely, or in-person at your site when needed, but if you ever did need to visit our Head Office from Tonbridge, we’re not far away. Knowing the local area as we do, we’ve put together a guide to local public transport, other business support services, local communities and areas of interest.
- Bus Services: The two main bus operators in the Sevenoaks area are Arriva and Go.
- Arriva operates the 402 (Sevenoaks to Tunbridge Wells, via Tonbridge).
- Go operates the 5 (Sevenoaks – Weald – Tonbridge Rail Station), 8 (Sevenoaks Town Circular).
- Train services: Sevenoaks has rail links to London and the coast:
- Towards London, going to London Charing Cross or London Blackfriars.
- Towards the coast to Hastings and Ramsgate.
- Also well connected to Tunbridge Wells and Canterbury.
- Community transport: For residents with limited access to standard public transport, services like Kent Karrier and volunteer groups like Sevenoaks Volunteer Transport Group offer dial-a-ride options.
- Kent and Medway Growth Hub: Website gathering sources of business advice and support for Sevenoaks based businesses (and others in Kent and Medway).
- West Kent Business: Dedicated to supporting businesses in West Kent, offering mentoring, workshops, a business grant scheme, a business expo and a local business loyalty scheme.
- Sevenoaks Chamber of Commerce: Hosting networking events, workshops, webinars and connecting local business owners for all those in the Sevenoaks District.
- Kent Invicta Chamber of Commerce: Networking opportunities, business support, and resources for local businesses.
- Sevenoaks Business Hub: Adjoining the Town Council offices, offering hot desking (from ½ day), private office pods and meeting room access, also offering free parking.
- Lime Tree Workshop: Converted warehouse on Lime Tree Walk in Sevenoaks, with 4,500 square feet of space over three floors. Hot desking, permanent desks, private offices, meeting rooms and space to hire for private events.
- Sevenoaks High Street: In the triangle between the High Street, London Road and Bligh’s Meadow there are many small alleyways hiding a jumble of art shops, flower shops, carefully curated clothes boutiques, jewellers, cafes and hidden restaurants with outdoor seating.
- Bligh’s Meadow: A pedestrianised shopping centre that’s well connected by car, train and bus with ample parking.
- Sevenoaks Wildlife Reserve: Once a sand and gravel pit, now 73 hectares of woodland, marshes and lakes that are home to teal, lapwing, kingfishers, grey herons, dragonflies, damselflies, fungi and more.
- The Stag Community Arts Centre: Originally the Majestic Cinema, the building is now owned by a local charity and includes a theatre, two digital cinema screens, and an alternative performance and conferencing facility.
- Knole House: A 15th century mansion sitting within Kent’s last remaining medieval deer park, with both the historic house and park open to the public, including a gift shop and cafe.
- Lullingstone Roman Villa: A site dating back to at least 100AD, classed as one of the most impressive roman villa remains in Europe, it’s a 25 minute drive North of Sevenoaks.