Bespoke Training
Get much more from your IT with training that addresses your unique processes and the bottle-necks your staff are experiencing.
The perfect IT system for your business isn’t only about the right software, it’s about the people using it. We deliver bespoke training for using AI, cybersecurity, M365 and much more to unlock productivity and growth.
Digital Transformation
Your competitive advantage may be enhanced by making better use of the systems and software you already have. Many of our Digital Transformation projects start here. Bespoke training supports your staff, giving them obvious time and effort savings.
Your digital transformation may also include implementing new systems, from AI assistants and AI notetakers to migration into a new CRM. Staff adoption is typically mixed and when you’re investing in new tools or systems you want your staff fully on-board.
We’ll cover exactly what your employees need to confidently adopt new software, with practical demonstrations and plain language that dovetail with their daily work.
Cyber Security
The weakest link in the digital security of most organisations is the human element, which is why phishing scams are a favourite tactic of hackers, and they are always becoming more sophisticated.
Fully securing your business may need a significant change in employee behaviour, which you can’t afford to leave to chance. Our Cyber Awareness Training prepares your people to recognise cyberthreats and deal with them safely.
Simulations are a powerful tool for your people: repeated exposure to simulated phishing attacks allows your employees learn to identify common phishing tactics. They become more cautious when receiving unsolicited emails or messages, greatly reducing your risk exposure.
The most effective simulations will be highly personalised for your industry and your organisations.
Microsoft 365
Your software doesn’t have to be bespoke to fit your processes and increase productivity.
There are countless features in M365 that can be used to improve productivity, but many SMEs don’t have the IT expertise to fully unlock them.
Features like document templates in Word, Excel, PowerPoint and Outlook, can be a powerful part of process automation if only your teams know how to use them. SharePoint sites can provide a cost-effective company or client communications hub.
AI tools within M365 like CoPilot and AI agents are significantly under utilised by smaller businesses, because they lack the time to map out how they can be best used and train staff accordingly.
Bespoke training with a partner like Heliocentrix, who’ll take time to understand your business, makes it easy.