How to log in to your Windows 365 Cloud PC

11 March 2026 by

Rob Dodd

What you’ll need before you start:

  • Your Microsoft 365 work account (for example: [email protected])
  • Your account password
  • Your Multi-factor authentication (MFA) method (e.g. Authenticator mobile phone app)
  • An active internet connection

Step 1: Install the Windows App

  • Open the Microsoft Store.
  • Search for “Windows App”
  • Click ‘Get’ to install the app.
Windows App on the Windows Store
  • Alternatively if using macOS, download the Windows App from the Mac App Store.

Step 2: Open the Windows App

  • Launch the Windows App from the Start menu (Tip: Pin the Windows App to your taskbar for easier access).
Windows app in the Windows 11 start menu
  • Select Sign in.
  • Enter your Microsoft 365 work account email address.
  • Select Next.
  • Enter your Microsoft 365 work account password.
  • Complete multi-factor authentication if prompted.

Step 3: Connect to your Cloud PC

  • After signing in, go to the Devices tab on the left of the window. You will see your assigned Cloud PC. If you do not see a Cloud PC, contact IT Support.
Windows App with CPC available
  • Click on the Cloud PC image to connect.
  • Allow access to local resources if prompted.

Step 4: First-Time Setup

The first time you connect, Windows may take a few minutes to prepare your Cloud PC. Once complete, your Windows desktop will appear. The Cloud PC is pre-configured as a standard company device with appropriate applications, configuration settings and branding.

Using the Cloud PC

Use the cloud PC as you would a ‘normal’ PC. Office 365 applications will be automatically configured for your email account.

The Cloud PC will run in full-screen mode by default. If you wish to resize the Cloud PC window on your PC/laptop, use the ‘Restore’ icon in the toolbar at the top of the screen.

Cloud PC window controls

You can also minimize the Window back to your own desktop using the minimise ( _ ) icon on the same toolbar.

Signing Out When Finished

  1. Open the Start menu inside the Cloud PC.
  2. Select the profile icon (with your name) at the bottom of the Start menu.
  3. Choose the Sign out. The Cloud PC window will automatically close.

Need Help?

If you experience any issues, contact [email protected]

I didn’t know it could do that!

Discover more about the tech you use with the latest news and tips delivered straight to your inbox.

TELL US WHAT YOU NEED

Arrange a 15 minute call to discover how IT could work harder for your organisation.

Don’t let your business
fall behind.

Get the latest tips, alerts and best practice advice, delivered straight to your inbox.