IT Support in Orpington
Welcome to our Orpington IT support hub.
Local businesses need reliable IT support for small businesses and we are proud to provide flexible packages for our customers in Orpington and across the South East. Customers rely on us for advanced cybersecurity, scalable IT systems that support frictionless growth and IT management services pitched at the right level.
Our friendly team love knowing we’re part of helping local businesses thrive in Orpington and beyond.
Key Features
Supported
Growth
IT that fits, whatever your business goals and ambitions are.
Microsoft 365
Specialists
Customise your M365 set up to get the most from your licence fees.
Seamless
Security
We follow the latest in cybersecurity trends, so your business stays protected.
Friendly
Experts
We become part of our customers' team and they know they'll always get straight answers.
Digital Transformation
Small business specific IT solutions that harness the power of AI, automation and strategic IT.
Business IT Support in Orpington
Looking for outsourced IT support for your small business can be daunting, especially if your expertise isn’t in IT.
Heliocentrix was created to design and build solutions that fit your business and its requirements, not squeeze your processes into a one-size-fits-all package.
We support businesses in Orpington with VoIP telephone systems, scalable cloud systems, digital security, disaster recovery planning, bespoke software development and ongoing IT support, to name a few.
TELL US WHAT YOU NEED
Why choose Heliocentrix in Orpington?
Budget friendly
Future facing IT
Prevention first
Seemless switching
Approachable and jargon-free
Our IT Support services in Orpington
Local, Orpington-based businesses require IT support that fits their needs, helping them stay competitive as the digital world rapidly changes.
We offer flexible packages for Managed IT Support and Pay as You Go IT Support.
Support to for a stress-free migration of your business to M365, taking care of cloud storage and enhanced security settings or an audit of your current M365 set up, to identify the optimisations that will get you even more from your licence fees.
Business continuity planning has to start long before a data crisis. Make it easy with robust cloud back-up systems and our disaster recovery expertise.
IT Security
Cyber attacks on smaller businesses are rising and their defences are often less robust than those of bigger business, with in-house IT teams. Lean on our expert consultants for the technical infrastructure to keep your data and your business secure and the staff training to sidestep the latest scam tactics.
Get IT to work smarter for your organisation, not harder. With our strategic approach to new tools and systems that avoids all the hype, our clients discover IT systems that support their people and enhance their processes. This can include buying and implementing existing tools, dashboards that provide business critical data or bespoke business software.
Switching to Voice over Internet Protocol (VoIP) offers your business savings on call costs while also allowing hybrid or remote workers to take business calls from their desktop phone, laptop, or mobile phone, whever they are.
You no longer need to offer a 6-figure salary to have senior, strategic IT leadership. Get strategic IT decision making at the level that’s right for your organisation.
Whether it’s to get more from your existing systems or to build staff confidence before new systems are rolled out, targeted and effective training will deliver. Options to fit your needs, including bespoke training and open webinars / in-person events.
Gill Pooley
“It’s important that when you’re working with an IT provider that they understand the needs and the priorities of the school and how a school functions. Heliocentrix always recognise that learning and teaching comes first.”
TELL US WHAT YOU NEED
IT Support FAQ
Businesses local to Orpington turn to us for:
- Reliable, responsive IT support that’s designed for small businesses.
- Auditing and enhancement of their Microsoft 365
- The latest in cyber security to protect users, emails and file storage.
- Stress-free business continuity planning and cloud back-up
- The best functionality from VoIP services, without the over-hyped technology.
- Highly customised IT solutions with bespoke business software.
We provide both. Our friendly consultants will usually offer remote support first, as most IT support requests can be resolved more rapidly remotely. Our team are also always on hand for an on-site visit when needed.
For clients who need a more regular presence on-site, we also provide dedicated in-house IT services in Orpington.
We do and our technical team love using their passion for IT to help small businesses get even more from M365. We are a verified Microsoft Solutions Partner and have extensive experience in fine-tuning M365 to meet the needs of each individual client.
That’s our business! Heliocentrix exists to provide professional, reliable, responsive IT services in Orpington, Kent and the South East. We offer both Managed IT support and Pay as You Go support.
Yes, absolutely. We will never recommend migrating to new IT systems just because we’re partnered with the provider or to make a quick sale. We partner with our clients to discover the best solution for your needs, which often involves updates and tweaks to all kinds of existing systems.
We will understand your business to check your requirements and recommend the best system and file storage volumes to fit your needs and your budget. We will ensure your cloud storage system is installed with appropriate security to protect your business critical data from unauthorised access.
We can and we do. Our services never include hidden costs and all charges will be discussed when we present any IT solution. We always aim to find the most cost-effective IT support for small businesses, in both the short and the long term.
Our aim is to prevent as many IT issues as possible for our clients with robust design and installations. However, we can usually respond to an urgent support request within 30 minutes.
We work with every client to agree an SLA (service level agreement) that details what level of support you are paying for and what you can expect from us.
Yes, our clients can relax knowing their digital security is taken care of. Cyber security is one of the elements we take care to review in our M365 audit service, which delivers a roadmap for improvements that will ensure the right level of protection.
Yes we do. We can provide ongoing Managed IT Support or we can offer Digital Transformation on a retainer basis, which supports clients with the continuous improvement of their IT systems.
We provide everything from requirements gathering and initial recommendations right through to installation and ongoing maintenance. This includes a general audit (or a specific M365 audit), cyber security planning and implementation, cloud back up, hybrid working set-up, digital transformation, VoIP telephony and training for your people.
We provide the latest in business communications technology, covering unified communications for hybrid working and telephone systems for your offices. The next generation of VoIP telephone systems offer features like automated call routing and automated call recording that help small businesses handle customer calls more professionally. We’re happy to give advice on what will benefit your business (and what won’t!)
Yes: many small business owners believe bespoke software will be too costly and take too long to develop. Yet, AI-powered coding and low-code platforms are dramatically reducing the time and costs of building highly-customised and even entirely bespoke applications.
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Where to find us
We’re not far from Orpington, with our head office roughly 45 minutes away by car in Marden, Tonbridge.
Local services and amenities
Originally part of Kent, Orpington has been part of the London Borough of Bromley since 1965 and benefits from its close proximity to both Kent and London.
Our team enjoy learning about the various towns and cities we serve, and we’ve gathered useful information on local transport, support for local businesses and other facilities in the town.
- Bus Services: Under Transport for London, operators Stagecoach London, Metrobus and London Central serve Orpington. Service 358 runs between Orpington and Crystal Palace, service R2 runs between Orpington’s Walnuts Shopping Centre and St Paul’s Cray and service R3 serves Orpington Station and Princess Royal Hospital. Route 51 runs from Orpington Station north to Woolwich and route 61 runs west to east from Bromley North to Chislehurst.
- Train services: Southeastern trains run services into central London, taking passengers to London Victoria and London Charing Cross. Train services also connect Orpington to Sevenoaks, Tunbridge Wells and Hastings on the South coast.
- Community transport: A membership-based service, London dial-a-ride is available in Orpington.
- Bromley Business Hub: Based in the neighbouring town of Bromley and offering support for new and established businesses in the form of a resource hub (covering HR, accountancy, marketing, legal and more) and a local business directory.
- Bromley Growth Builder: Fully-funded business advice, available for free to qualifying SMEs designed to support growth and business sustainability
- Start Up Bromley: Based at Bromley Central Library, about 15 minutes drive from Orpington, Start Up Bromley runs workshops, events and walk-in consultations to support business development.
Orpington 1st BID (Business Improvement District): funded by the local business community and with a board of directors who volunteer their time, the BID maintains a local business director and events pages.
South East London Chamber of Commerce: covering Orpington and nearby Bromley, Greenwich, Bexley, Lewisham and Croydon running a programme of events across the region plus webinars, a business directory and resources for members.
Foundry Bromley: at Crayfields business park in Orpington, Foundry offers private offices, workshops and studios for wellbeing practitioners.
Contingent Works: flexible packages for co-working with hot-desking, private booths, meeting rooms and bicycle parking, located near Bromley South train station and within 20 minutes of Orpington train station.
Walnuts Shopping Centre: Found in the centre of Orpington, Walnuts Shopping Centre houses Orpington Market on Tuesdays, Fridays and Saturdays alongside over 30 well known stores.
Eltham Palace: in nearby Eltham, the building has a medieval great hall, from its history as a former royal residence, with an Art Deco extension added in the 1930s. Sections of this historical building are open to the public, as well as its award winning gardens.
Down House: the home of Charles Darwin, less than 5 miles south of Orpington in Downe village. Visitors can stand in the study where Darwin wrote ‘On the Origin of Species’ and visit the museum on the first floor that shares insight into his life and work.
Chislehurst Caves: guided tours of these caves show visitors some of the 22 miles of man-made tunnels. They were dug to extract chalk and the earliest recorded mention of the mines is in a 9th century Saxon charter for lime-kilns. There is also a cafe and gift shop on site.