IT Support Tonbridge

Making technology work for Tonbridge businesses

Harness the power of IT to help your business run smoothly and productively.

We work with businesses in Tonbridge and throughout the south east.

Our Tonbridge IT support will enable you to:

Choose the right IT services
Use them in the most effective ways
Keep them running smoothly

Get the right IT support for your business

IT services you can trust

IT maintenance and support

Issue resolution, maintenance and upgrades of your IT hardware and software.

IT maintenance and support

Office 365

We install and support Office 365 (now rebranded as Microsoft 365), including email, and all standard Microsoft operating systems.

Office 365

Adobe Creative Cloud

As certified Adobe re-sellers we license, install and support Creative Cloud subscriptions.

Adobe Creative Cloud

Networking/WIFI

Installation and set-up of new equipment, including routers and switches, plus troubleshooting for existing networks.

Remote working services

Be just as productive whether you are working from your Tonbridge office or working from home.

Remote working services

IT security

Under cyberattack? We can help. Or, better still, prevent it by optimising your security set up, including antivirus and antispam.

Cyber Awareness training

Stay one step ahead of security threats with our cyber awareness training, delivered at your Tonbridge location or remotely.

Cyber awareness training

Cloud backup services

Our backup and disaster recovery services mean that, should something happen to your Tonbridge office, all your data is still safely stored in the cloud.

Cloud backup services

Web application database development

From retail systems to data management, our bespoke web applications will give you the online functionality you need.

Web application database development

VOIP phone systems

The latest VOIP voice and video technologies for Tonbridge organisations, provided through our partnership with 3CX.

VOIP phone systems

IT support options

You can “pay as you go” for our IT support to fix specific issues, or work with us long-term to optimise your IT services.

System installations

Once you have chosen the right services for your business, we will set them up and train your team.

Proactive monitoring

We monitor your servers and desktops remotely to fix issues quickly and minimise disruption to your Tonbridge business.

IT helpline

On hand to answer questions, fix problems and help you get the most from your IT services.

On-site support

We’re in easy reach of Tonbridge organisations should you need on-site support.

Local support for Tonbridge businesses

We help small to medium sized businesses in and around Tonbridge. We have a specialist interest in IT support for Tonbridge schools/colleges and charities.

Discover the difference Heliocentrix can make to your IT services

FAQs

What sort of businesses need IT support?

Every business can benefit from expert, scalable IT services. We support a wide range of organisations, from sole traders who have a single computer through to schools and businesses with hundreds of users. IT services are essential to most Tonbridge businesses, even if it is just to manage emails and accounts.

Do you provide support for schools?

Yes, we provide specialist IT services for Tonbridge schools. This can involve full IT infrastructure upgrades, classroom technology, server room management and ongoing support. As well as providing reliable, affordable IT solutions for education, we also ensure that they are as secure as possible.

How do I know what IT services I need?

Organisations have a huge number of IT solutions to choose from. This wealth of riches can make it difficult for business owners to identify which would best meet their requirements. We will work with you to understand your needs and recommend the right blend of IT services to provide the optimal support for your business.

How does Office 365 help businesses?

Office 365 (or Microsoft 365 as it is now known) stores all your files securely in a “cloud”, which means that you can access your data from any device in any location, so long as you have an internet connection. This makes remote or home working as easy as being in the office. Different packages are available, so you only pay for the applications you need. Since most organisations are already familiar with Microsoft software, the transition to Office 365 is straightforward and seamless.

I’m re-locating my Tonbridge office; how do I move my IT services?

The first thing we will do is to assess the infrastructure at your new location to ensure that your existing IT systems can be transferred with minimal disruption. We will then help you to move your hardware to the new location and set it all up, so it is ready to use. When your team starts work in the new office, we will be on hand to deal with any queries or issues.

Ask us your IT questions

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