IT Support

IT Support is one of the essential services that a modern business requires.  How is your business effected when there are issues with the technology you use.  Our IT Support services help businesses throughout the South East including Kent, Sussex and London.  We can act as your go to help whenever something goes wrong with your IT infrastructure.Some of the areas we can help you with include:

Slow PC’s or Mac’s
Malware and virus issues
Mobiles and smart phone issues
Microsoft Office 365 or
G-Suite Setup or troubleshooting
Networking or wireless issues or upgrades

We offer both on-site and remote working facilities.

Flexible Charges

For standard unmanaged IT Support we offer two types of account with minimal commitments.

Pay-As-You-Go IT Support

For clients want minimal commitment we offer a Pay-As-You-Go (PAYG) Break/Fix solution that means you just pay for the time you need.  Charges will be based on a minimum of 1 hour for on-site work and 15 minutes for remote work. No contracts, no long term agreements

Pre-Paid Hours Support Agreements

Clients who know they need regular support but still prefer a minimal commitment we can provide 5 or 10 hours pre-paid for a discount.

If you feel that your business would benefit from a more proactive approach to IT then we offer a Managed IT Contract which helps us become more of a strategic partner.

Why use us?

Heliocentrix have been helping customers find their way through the myriad of computer problems for over a decade and seen hugly significant changes.  During that time we have always saught to stay ahead of the trends trying out new technologies and finding the best vendors.  We have developed a large number of partnerships and our team undertake training every month on different technologies.

Many of the clients we currenty work with have been clients for many years and are happy to offer testimonials to any new clients looking to work with us.  One client recently said:

What Next?

We know that picking the right support provider for your business can be daunting. If you are interested in finding out more about how we can assist your business then give us a call and we will get in touch with you to arrange a free meeting to discuss your needs.

A trusted IT support provider is a critical business decision.

We would be happy to help

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