Tech Talk - IT Insights, Cybersecurity Tips & Microsoft Guides | Heliocentrix

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Security

Phishing simulations with KnowBe4: how to reduce risk and train your team effectively

Phishing attacks target people, not just systems. That’s why KnowBe4’s phishing simulations are so effective—they help teams practise spotting threats in a safe environment. Combined with bite-sized training, these simulations build lasting awareness and reduce risky behaviour.

Insights

How to choose the right VoIP phone system for your business

This flexibility VoIP phone systems offer is great for your business, but the many options you’re faced with can make choosing the right VoIP phone system daunting. Read our guidance on making the best decision based on your business needs.

Industry News, Security

Why Small Businesses Can’t Afford to Ignore the Windows 10 Deadline

Windows 10 security updates end on 14 October 2025—are your systems ready? Find out why upgrading to Windows 11 is critical for small business security and compliance

Insights

Microsoft Business Premium vs Standard: Which Is Right for Your Small Business?

Not sure if Microsoft 365 Business Standard is still the right fit? This post breaks down the key differences with Premium—so you can choose what’s best for your business.

Insights

8 features to look for when choosing a call recording system

If you need to choose a call recording system for your office, your call centre or any other business application, where do you start? Look for these 8 features and understand how the next-generation systems can improve your business performance.

Copilot & AI, Industry News

The GPT‑5 Era Begins: But what does that mean?

GPT‑5 is now in Microsoft 365 Copilot—delivering faster, clearer answers with built-in intelligence and enterprise-grade security. Just switch it on in Copilot Chat and see the difference.

Insights, Security

How Tunbridge Wells law firms can secure their data with local IT support

Hackers are increasingly targeting SMEs looking for digital vulnerabilities and solicitors, who deal with sensitive data and high-value financial transactions, are a prime target.

Copilot & AI, Insights

It’s Not About Tech. It’s About You.

But this isn’t another blog telling you to jump on the AI bandwagon or risk being left behind. This is about you—your business, your time, your goals. Because the real story isn’t about the tech. It’s about how you choose to use it.

Insights

Who is Marian Croak and would we have VoIP without her?

With over 200 U.S. patents relating to her work and over 50% of them for VoIP products alone, Marian Croak is an often unsung hero of creating commercially viable VoIP technology.

Insights, Productivity

8 Tips for Protecting Your Data from Power Outages in Sevenoaks

Put simply, a power outage means downtime and that means lost revenue. What do you need to have in place to minimise costly downtime and data loss in the event of a power outage?

Security

How to Spot Phishing Emails: A Guide for Tonbridge Professionals

Cyber attackers target employees of companies in smaller towns, like Tonbridge, because getting log-in credentials from people is easier target than breaking into systems. Just one click from one person can create a huge security risk for them and their company.

Insights, Security

Top Cyber Security Threats Facing Maidstone Businesses in 2025

58% of UK small businesses reported a breach or cyber-attack in 2023, meaning it’s important for all Maidstone small businesses to be aware of the biggest cyber security threats.

Copilot & AI, Insights, Productivity

More efficient meetings with Fireflies.ai

Fireflies.ai is a note-taking app that transcribes and summarises meetings, allowing users to easily search and analyse voice recordings.

Copilot & AI, Industry News

Microsoft 365 Copilot Chat: Enterprise data protection now included

Copilot Chat, Microsoft's AI assistant, is now available with Enterprise Data Security, to keep your critical business data safe.

Insights, Productivity

How Technology can Improve Productivity

Is 2025 the year your business harnesses the power of digital transformation? Emerging technology brings productivity benefits to businesses of all shapes and sizes – are you ready to embrace it?

Copilot & AI, How to, Insights

Understanding AI Prompts: A Beginner’s Guide

We explain what a prompt is and how it helps you to interact with artificial intelligence assistants such as Microsoft Copilot and ChatGPT.

Industry News

Exciting News: Copilot Now Available for Fax Machines!

Today, we are thrilled to announce a groundbreaking release that will transform the way that we all communicate: Copilot is now available for fax machines!

Company News

A Tech Christmas Carol!

In the spirit of the season, John has a Christmas cautionary tale (IT related, of course) to share.