The client
StC Payroll Giving supports charities around the UK, including the NSPCC, Cancer Research UK and the RSPCA.
They work with large organisations, such as Lloyds Banking Group, John Lewis Partnership and B&Q, to encourage their employees to become regular donors through Payroll Giving.
The challenge
We started working with StC Payroll Giving when they were a new business, back in 2004. They were seeking a reliable IT partner to help them set up a database to manage their donors, and for general IT support.
It was critical to StC Payroll Giving that, despite being new to the market, their systems demonstrated the professionalism and reliability of their services. And it was essential to have reliable back office systems for their team.
And, because they deal with some of the country’s largest organisations, they are under constant pressure to ensure that they can meet the required security standards.
How we helped
Data management
In 2004 we set up their donor data management system and we have continued to develop this as their needs have evolved. In recent years, this included developing a bespoke, fully integrated mobile app; ensuring they have an effective and user-friendly system for years to come.
IT security
We have assisted them in achieving their ISO 27001 certification, which stipulates international standards for information security management systems.
In addition, beyond their ISO accreditation, we have helped StC Payroll Giving to meet other security requirements from prospective donor companies.
Software and support
Beyond our more strategic work with StC Payroll Giving, we also provide their team with Microsoft 365 and Adobe Creative Cloud. We helped them to consolidate their Adobe licences into a single plan of non-named licences. This reduced their subscription costs and ensures that they can easily reassign licences when people change roles or leave the company.
And we have enjoyed giving their teams in Tonbridge and Whitstable responsive and friendly Kent-based IT support for almost two decades.
The result
It’s been a pleasure to support StC Payroll Giving over the years and help them grow into the highly successful business they now are.
