Category: Insights

Power Automate is a cloud-based automation tool that allows you to create and run workflows across multiple applications and services. You can use Power Automate to automate repetitive tasks, such as sending emails, creating reports, updating records, and more.

Avoid the junk folder by setting up SPF, DKIM and DMARC DNS records to improve your domain reputation with recipients.

This article aims to help clarify the difference between Microsoft 365 Copilot and Windows Copilot

The whirlwind of advancements in Artificial Intelligence (AI) over the past year has significantly impacted both our personal and professional landscapes. As an MSP, we've dabbled in various AI applications, uncovering innovative solutions to daily challenges.

In today's digital age, email remains a crucial form of business communication. We look at the easiest way to ensure you have consistent branding across your business.

In the fast-paced world of business, efficiency is key. Scribe, a cutting-edge tool designed to streamline the creation of process documentation, is making waves in the industry.

Explore our in-depth review of Microsoft Teams Phone, a unified platform for all business communications. Learn how it centralises calls, messaging, video conferencing, and more. Contact us to transform your communication strategy.

In this blog post, we'll explore three powerful strategies for boosting business productivity: training, equipment, and software.

The world has come a long way in terms of technological advancements, and the rapid digital transformation has shifted the global economy into a new paradigm. Today, regardless of their industry, every business is a technology business. This may seem like a bold statement, but let's delve into the key points that support this notion.

Microsoft Edge is a fast, secure and modern web browser that offers a variety of features to make your online activities more productive and enjoyable. One of these features is the integration of AI Chat, a powerful chatbot powered by Bing and ChatGPT.

International Women's Day is a day to celebrate the achievements of women around the world. In the tech industry, women have played a crucial role in driving innovation and progress.

Microsoft has recently launched Microsoft Teams Premium, an advanced version of its popular workplace app. The new licence gives access to a host of new features and incorporates the power of OpenAI’s chatbot, ChatGPT.

With the ever-increasing number of makes and models of laptops, desktops, monitors and docks it can often seem overwhelming trying to work out what the best option is for you and your business. This article details our recommended configuration.

In contrast to a standard Teams video call, Teams webinars allow you to reach a much larger audience with more interactive features.

In the immortal words of Slade ... it’s Chriiiiiistmas! We’re getting into the Christmas spirit and delving into some local Christmas traditions. Did you know that you can go back to the time of Charles Dickens in Rochester, meet Reindeer in Ashford and be part of a living advent calendar in Folkestone?

Did you know that David Bowie had a connection with Maidstone in the 1960s? Our engineering team do a lot of work on IT support in Maidstone and visit regularly, so we’ve put together some of our favourite discoveries about the county town of Kent.

Is an in-house or an outsourced IT team best for your school or college? Whichever you choose, your goal should be to get the best from your investment and approach your IT strategically, rather than fire-fighting.

Whether you’re a seasoned PowerPoint professional or a beginner there’s always more to learn, especially as new features are always being added. In this How-To guide for the M365 version of PowerPoint we’ll help you to save time while creating even better presentations.

How to decide whether you should invest in made-to-measure software or use something off-the-shelf.

We explore 21 ways to manage your emails so you can get more done with less stress.

Christmas is fast approaching. Will you be sending ecards or traditional cards this year? We look at the pros and cons of each from an environmental perspective.

How Microsoft Teams Rooms are supporting the move to hybrid meetings.

Discover how to use technology to get the most from hybrid working.

It’s holiday season again. But what to write you your out of office response? Here’s some inspiration.

Whether business or personal the chances are you have used Zoom, Teams or Google over the last year, but what platform is best? Having used all three platforms to differing degrees this is what we think are the Pro's and Con's of the different platforms.

2020 is now behind us and what a year it was. We saw the upgrades we had been expecting to take 5 years completed within a year. But what does that mean now? I personally think the most successful businesses this year, of any industry, are going to be the ones who make themselves as […]

Have you taken time to consider that email signatures tools could add value to your business? In 2019 on average, 40 emails were sent by individuals per day for business purposes. Emails from your employees have the potential to reach a vast, targeted set of customers. As well as business contacts and potential clients. Therefore, […]

Bespoke software solutions – how do you know if one is right for you? Are cumbersome tasks that take you and your team too long to complete costing you money? Do they lose you hours of productivity or possibly even clients? Are you struggling to find a system that could automate these processes? If you […]

It has been 30 years since Tim Berners-Lee founded the World Wide Web. I attended the celebration at the Science Museum in London where Tim shared his thoughts on how he started the web, and his vision for it; and it made me think about how much the web has changed in this time. To […]

‘A Toxic Cause of Stress’ – Push v. Productivity You are at work deeply engrossed in a piece of work that is near completion and suddenly there is a ‘ping’ and you see you have a new notification. Do you a) click on it – you can’t help it, it might be important b) ignore […]

I did NOT steal your car! I didn’t STEAL your car! I didn’t steal your CAR! The emphasis you put on different words, can directly influence the meaning. Try it. Read the statements out loud putting in the emphasis.  Now imagine you are reading it in an email… The Importance of Email Etiquette Every now and then an email exchange […]